Help Center Home>What do I do if my Etsy isn't connecting?

What do I do if my Etsy isn't connecting?

If you are using having trouble linking your Etsy, please try temporarily disabling the pop-up blocker on your browser.

If you are using Edge and are still having trouble after disabling your pop-up blocker, log in to your Canapy on a different browser (we recommend Chrome or Safari) and try again. Once successfully linked, you can return to using Edge.

Please note, if you are using a free account and are already using your one free connection for Shopify or Squarespace, you will need to upgrade to a premium account to add another connection.

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